Remediation: DH & SC2021 | British authority


First session – Wednesday May 12

  • 2:30 a.m .: Shaping the future of digital technology in health and social services – David Maguire, Senior Analyst – Policy, The King’s Fund
    The King’s Fund has brought together the latest evidence of the use of emerging technologies such as artificial intelligence, smartphones, wearable devices and the Internet of Things in healthcare facilities around the world. He also considers a set of potential futures to distill the drivers of change and what that means for leaders now (Download the slides)
  • 13:40: Low code and applications give an agile advantage to the hospital in the Covid response – Marc Hadwin, Head of Digital Services, Morecambe Bay University Hospitals NHS Foundation Trust
    The pandemic brought many requirements that had to be built and adapted quickly. Marc Hadwin’s presentation explains how, using FX and MX tools, Morecambe Bay implemented a number of applications that supported. The response of organizations for vaccine administration, lateral flow reports, and antibody and swab testing. Low code tools have enabled Morecambe Bay to adapt because needs have rapidly evolved (Download the slides)
  • 30h20: Accelerating digital innovation: low code tools and the power of collaboration with the public sector – Patrick Marren, Business Manager, NDL
    Over the past year, digital technologies have played a crucial role in helping our utilities respond quickly to growing demands. Beyond the pandemic, low code can continue to support excellence, data security and improve the efficiency of UK public services. Patrick Marren navigates through a multitude of low-code front-end digital and automation tools, emphasizing the importance of selecting the right tool, for organizations’ needs. He explains how these tools can work in tandem, intelligently complementing existing infrastructure to deliver value (Download slides)
  • 42:40: The challenges of integrating social care into health – Russ Charlesworth, Health and Social Care Practice Director, Socitm
    Company overview for IT professionals in local government on the challenges facing the sector, such as funding, capacities and capabilities, and the future of leveraging data to change the form of health and care delivery across the place (Download slides)
  • 5:30 p.m .: questions and answers / round table
Second session – Thursday May 13
  • 01:40: Leeds Care Record – Karen Shakespeare, Senior Project Manager, Leeds Teaching Hospitals Trust
    Karen Shakespeare discusses the Integrated Digital Patient Record which brings together key information from several different health and social care systems into a combined record, allowing healthcare and healthcare professionals to access key information about patients in care in one place (Download the slides)
  • 3:18 p.m .: The role of automation in partnering with integrated care systemsRichard Small, Head of Intelligent Automation, Suffolk County Council, and
    Jon Cameron, Deputy Director of Digital Automation, East Suffolk and North Essex NHS Foundation Trust, with a brief introduction by Richard Boddington, Head of Local Government and Housing, Blue Prism
    This session examines how automation supports the partnership in Suffolk and the North East Integrated Care System to better manage population health and citizen outcomes. During the session, Richard Small and Jon Cameron discuss how the board plans to harness the technology to enable team collaboration with East Suffolk and North Essex NHS Foundation Trust, to ensure social care outcomes are optimized (Download slides)
  • 44:49: How can an independent 5G network help defuse the UK’s health and welfare time bomb?Ann Williams, Commissioner and Contract Manager, Adult Social Services, Liverpool City Council
    Ann Williams explains the Liverpool DCMS funded test bed and trial for health and social care; the profits made; and how to have your own private network (Download slides)
  • 1: 02: 36: Q & A / debate
Third session – Friday May 14

  • 1:30 a.m .: Doing the right thing with health technologies: our ten point plan – Tom Russell, program manager, health and social services, techUK
    In February 2021, techUK launched our Ten Point Plan for Healthtech, which made a number of recommendations to NHSX, NHS Digital and the service in general to improve how it works with industry. In this session, Tom Russell, one of the authors, provides an overview of the most important recommendations and the steps being taken to implement them (Download the slides)
  • 17:18: Shaping the future of health and care – Maddy Borhani, Senior Digital Productivity Manager, NHSX
    In this presentation, Maddy Borhani highlights how technology like automation has bridged the gap between healthcare and technology (Download the slides)
  • 36:34: Shaping the future of health and care – Mark Tattum-Smith, Digital Care Advisor (North), Adult Social Work Services, Suffolk County Council
    In this session, Mark Tattum-Smith describes Suffolk County Council’s plan to use virtual reality (VR) technology to treat older people with dementia (Download slides)
  • 1:00:15: Data Sharing – Have Expectations Changed?Dawn Monaghan, IG Policy Officer, NHSX
    Dawn Monaghan explores lessons learned from a year in COVID and capitalizes for the future. She covers the health and care data strategy – including the portal, the paperwork challenge and some new work they are doing in regards to a national strategy for IG training (Download slides)
  • 1:20:25: questions and answers / round table
Event resources

The resources mentioned during this event are listed below:


Our partners

NDL is a UK-based SME software company that develops transformational social technologies. Its suite of digital and RPA solutions has been designed specifically for the public sector, for the public good, enabling better service design and delivery as well as better patient care within the NHS.
For nearly 40 years NDL has worked closely with a growing community of NHS Trusts and public sector clients, sharing best practices, innovation and models so that similar challenges faced across the country can be overcome. easier.
Contributing to the digital transformation and compatible with all vendor software and existing infrastructure, its technology is designed to deliver immediate and long-term benefits. The product suite includes electronic forms (FX), mobile applications (MX), and robotic process automation (SX), which help organizations better engage with the public, seamlessly integrate field teams, and ensure that information is available where and when it is available. necessary for more informed and faster decision-making. In doing so, its technology helps reduce the administrative burden, saving teams significant time and money, and helping people access the services they need.
NDL works with a community of public sector organizations that share best practices and innovation, so that similar challenges across the country can be overcome more easily.
For more information please contact [email protected] or visit


Blue Prism is the global leader in intelligent automation for the business, transforming the way work is done.
At Blue Prism, we have users in more than 150 countries in more than 1,800 companies, including Fortune 500 and public sector organizations, who create value with new ways of working, unleash efficiencies and dismiss millions of hours of work in their companies.
Our digital workforce is smart, secure, scalable and accessible to everyone; liberate humans to re-imagine work.
Learn more about: or follow on twitter @blue_prism
UKAuthority, in partnership with Blue Prism, recently released a white paper exploring intelligent automation for transformation. Download here


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